CHW Workforce Telehealth Services
Provider of Trauma-Informed Care, Behavioral Health, and SUD Telehealth Programs
At CHW Workforce Development, Inc., we believe access to care should never depend on location, transportation, or circumstance. Our new Telehealth Division brings trauma-informed and substance use disorder (SUD) support directly to your home or community — connecting individuals and families with trained Community Health Workers, behavioral health specialists, and care navigators through secure, confidential virtual appointments.
Telehealth Services Division
Our telehealth operations are designed to meet MassHealth, CMS, and state licensure standards, providing equitable access to care through a collaborative model that integrates Community Health Workers (CHWs), clinicians, and interdisciplinary care teams.
Trauma-Informed Virtual Counseling
Client-centered telehealth sessions utilizing trauma-informed principles to promote recovery, emotional stability, and resilience.
Substance Use Disorder (SUD) and Harm Reduction Support
Comprehensive telehealth services addressing prevention, recovery navigation, relapse prevention, and harm reduction education.
Behavioral Health and Wellness Coaching
Evidence-based interventions addressing stress management, anxiety, depression, and emotional regulation.
Our Focus
Virtual navigation services assisting clients in connecting with primary care, behavioral health, social services, and community-based supports.
Medication-Assisted Recovery Check-ins: Collaboration with licensed providers to ensure continuity of care for patients in MAT or SUD treatment programs.
Certified Providers: Our team includes Community Health Workers, recovery coaches, and healthcare professionals trained in harm reduction and culturally responsive care.
Compliance and Quality Assurance
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Fully HIPAA-compliant telehealth platform
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Credentialed and licensed providers meeting federal and state telehealth requirements
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Integrated Electronic Health Record (EHR) and data security protocols
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Ongoing quality improvement and outcome monitoring processes
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Alignment with CMS Telehealth Service Codes (42 CFR §410.78)
Population served
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MassHealth and Medicaid beneficiaries
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Individuals with SUD and co-occurring disorders
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Residents in rural or underserved communities
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Clients seeking trauma-informed behavioral health support
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Community partners and healthcare organizations requiring telehealth collaboration
Getting Started:
Schedule a Consultation – Book your virtual appointment through our secure portal.
Meet Your CHW Telehealth Team – Get matched with a provider who understands your needs.
Access Care Anywhere – Connect from your phone, tablet, or computer — anytime, anywhere.
Get in Touch
Telehealth appointments are available for:
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MassHealth Members
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Private Pay Clients
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Partner Agencies and Referrals
📞 Contact Us:
info@chwworkforcedevelopment.org
Business Front Door Member #: BFD-003590